- Objective: Manage the basic telephony functions of your device optimally to improve communication. Be able to adjust the personal settings.
- Target group: End users
- Solution: Avaya, Unify, NEC, Acatel, Mitel, Microsoft Skype for Business and Nextel Global
- Prior knowledge: None
- Duration: 4 hours (1 hour per session)
- Location: On site
- Number of participants: Max. 15 per session
- Content: using the devices, volume and ring tones, diverting, parking, consult phone books, set up and answer calls (set up calls, answer calls, put calls on hold, transfer calls, setting up a conference
Devices end user course (land line, mobile and softphone)
Fast link to
Prefer a customized training?