Devices end user course (land line, mobile and softphone)

  • Objective: Manage the basic telephony functions of your device optimally to improve communication. Be able to adjust the personal settings.
  • Target group: End users
  • Solution: Avaya, Unify, NEC, Acatel, Mitel, Microsoft Skype for Business and Nextel Global
  • Prior knowledge: None
  • Duration: 4 hours (1 hour per session)
  • Location: On site
  • Number of participants: Max. 15 per session
  • Content: using the devices, volume and ring tones, diverting, parking, consult phone books, set up and answer calls (set up calls, answer calls, put calls on hold, transfer calls, setting up a conference

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