Avaya is an American provider of telecom solutions with customers all over the world. Nextel's partnership with Avaya recently reached the Gold level.
Only two parties achieved this certification in Belgium, specialized in Unified Communications for large and medium organizations.
What is a GOLD partner?
Gold Partners deliver the highest value to their customers. They have a very strong commercial and technical expertise in Avaya solutions. They consistently achieve the Avaya turnover targets and obtain a minimum customer satisfaction score of 70%.
This means Nextel can count on even better support from Avaya on both a commercial and technical level.
What does this mean for our customers?
By achieving the Avaya Gold Partnership, Nextel has shown that it:
- has sufficient certified people in house;
- has the expertise to develop and maintain Extreme solutions on a tailored basis;
- has qualitative demo equipment to present live demos for clients;
- has lab equipment in house to test applications in a real-live environment or simulate technical situations;
- has guaranteed replacement parts.
Thanks to this high-level partnership, Nextel can therefore offer its customers even more benefits.