The City of Harelbeke opts for wireless

Until recently, the City of Harelbeke used pagersfor room calls and urgent communication. This was cumbersome and expensive. The investment in a new telephone exchange was the moment to relegate this practice to the past.
With a view to introduce electronic health records and to construct a second retirement home slightly further away in the municipality, the City of Harelbeke opted for a powerful WiFi network with a variety of useful applications

CHALLENGES

  • Provide an OCMW care facility with big plans with an ICT infrastructure that is ready for the future.
  • Modernise telephony and communication without exceeding the stringent budget.
  • Provide more tools to nursing staff and residents.

SOLUTIONS

  • Powerful and robust wireless network.
  • Telephone exchange that operates perfectly with old (analogue) and new (VoIP) telephones.
  • Preparations for the integration of electronic health records and a second site.

BENEFITS

  • Budget-friendly solution with lower costs for telecom.
  • Future-oriented telecom.
  • High level of satisfaction from the patients as well as the nursing staff.
 

ICT is a strategic objective in our long-term plan.
With voice-over-WiFi,
we have refused to turn our backs on the future.

Frederik Hellyn, ICT manager, City of Harelbeke



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