The Crowne Plaza Antwerp switches seamlessly to IP telephony from Nextel

The largest hotel in the Antwerp region decided to switch to Voice over IP in 2016 to save on costs and work with greater flexibility. When the existing provider encountered technical problems, Nextel offered the solution. It is cheaper and also takes maximum account of investments already made.

Challenges

  • Technical migration to IP telephony.
  • Guarantee day-and-night availability.
  • Administrative management of current contracts.

Solutions

  • Takeover of existing PRA connection.
  • Configuration of PRA to suit new IP switchboard.
  • 24/7 support from Nextel.

Benefits

  • Retention of investment for existing PRA.
  • Significantly lower telecom costs.
  • Clearer billing in electronic files.

 

In a hectic environment like ours it is really pleasant to be able to collaborate based on trust.

Luc Westerlinck, Chief Engineer & Safety Advisor at Crowne Plaza Antwerp



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