Training for end users

The investment in a new communication system is useful only if your employees can in fact make optimal use of it. It would be a shame when switching to a new solution to upgrade only the programming a bit or purchase shiny new devices, without using them to their maximum capacity.

Even with an existing solution, it is important for your employees to always be up on all its functionalities. A recap of what the Nextel solution can do is not an excessive luxury.

Structured means organized!

Your communication streams have to be a logical reflection of your organization chart. A telephone call intended for the accounting department should not end up at marketing, and vice versa. The needs of various departments within your company are also different. How they use their means of communication will differ widely from one service to another. Or even from one person to the next.

That is why we listen to the needs of all your employees, and target our information to the specific target group. Good programming is a good starting point for teaching employees how to communicate more efficiently.

Roll up your sleeves!

The training offered to end users is very practically focused. No masses of theory or presentation, but getting right down to work. You will learn all the new functionalities that could be useful for you.

With the hands-on approach, questions often arise during training for which we are happy to give a ready answer. We also provide manuals that have been prepared with the same approach. They show visually and simply how something works, so that even after the training, a fine reference work is available.

Unified communications nextel

Unified Communications end user course

 

  • Manage the telephony functions of your software optimally to improve communication.
  • Be able to adjust the personal settings.
  • This training course includes explanations about the use in combination with your device (land line, mobile or softphone).
Read more about the Unified Communications end user course. 

 

 

Contact Centre end user course

 

  • Manage the telephony functions of your software optimally to improve communication.
  • Be able to adjust the personal settings.
  • This training course includes explanations about the use in combination with your device (land line, mobile or softphone).
Read more about the Contact Centre end user course.

 

 

Reception end user course

 

  • Manage the telephony functions of your software optimally to improve communication.
  • Be able to adjust the personal settings.
  • This training course includes explanations about the use in combination with your device (land line, mobile or softphone).
Read more about the Reception end user course.

 

 

Devices (land line, mobile and softphone) end user course

 

  • Manage the basic telephony functions of your device optimally to improve communication.
  • Be able to adjust the personal settings.
Read more about the Devices end user course.

 

 

You prefer a customized training?

You didn't find what you were looking for in our training packages? Make an appointment to assemble a training tailored to your needs.

Prefer a customized training?

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