Alarm and escalation management


In the event of an alarm, a quick and appropriate reaction by the correct persons is crucial. That’s why we install an alarm and escalation management system that, within seconds, brings every incident to the attention of the most suitable person.

Your benefits

  • Not a second to lose in the event of urgent alarms
  • Comprehensive reporting for fine-tuning your safety policy
  • Suitable for all types of alarms: medical alarms, technical warnings, etc.
  • Output to telephones, smartphones, via SMS and mail

Not a second to lose

A failing scanner? A nurse who is confronted with an emergency? A doctor who requests urgent assistance? A lift that no longer works? Persons or objects leave a zone unwillingly? They must receive help after pressing the button once (or even without pressing the button)
Nextel provides efficient alarm management by cleverly centralising all of these calls and dispatching them to the correct output.

Alarm input in all kinds of ways

Your alarm server will shortly react to all kinds of signals: alarms from device managers, a fire alarm system, a nursing call system, localisation determination, your building management system, your lifts, your parking management system...
The alarm server analyses the call and then follows the preset scripts. In some cases, it can decide to warn the most competent person; in other cases, to call the nearest nurse.

Output to every device

The output can take many forms: messages on a DECT or smartphone, SMS, mail messages, phone call with confirmation of receipt, allowing sirens to continue, etc.
In other words, the correct alarm for the emergency situation. Thanks to the specialised knowledge of our engineers, we are ready to help implement all of your safety plans.

Would you like to have enlightening discussions about reliable healthcare solutions?

Would you like more information? Do you have a question or observation? Then please let us know via this response form.

Our healthcare solutions

Here are some of the customers we support

For existing applications such as the electronic nursing file and medication management, we have noticed a significant improvement in terms of speed, coverage and fault tolerance.
Wolf Wauters, ICT infrastructure manager at the UZA
OCMW Harelbeke
IT and Communication are strategic objectives in our long-term plan. With Voice over-WiFi, we have refused to turn our backs on the future.
Frederik Hellyn, ICT manager, City of Harelbeke
AZ Sint-Lucas
Borgerstein vzw
Carehome of the future
CHU Brugmann
Clinique Saint-Pierre
De Pastorij
De Nieuwe Kaai
Le foyer Laekenois
OCMW Mortsel
OCMW Westerlo
UZ Leuven
Ocura Wooncentrum-Zorgcentrum
OPZ Rekem
Algemeen Ziekenhuis St. Dimpna
Alfons Smet Residenties
Sint-Jan Berchmanstehuis


We are happy to share our thoughts regarding your ICT and security solutions
that provide true added value.

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Strong solutions thanks to our strong partners